NSL Telecoms came to use with a very clear remit; it wanted to use up-to-date business intelligence to power their business processes. After an initial period of consultation, we developed a strategy to make this happen. The plan involved addressing three key areas: The first need was to help grow the business and using data to find the best prospects; secondly, to manage credit risk more effectively and finally to provide real-time information, so its team were always using the freshest possible data.
Active Branches, All with System Logins
More Investments made due to Credit Checks
Problem Cases Turned Down Every Month due to Findings
Now we have experienced the benefits of Red Flag Alert, we could not be without itMark Bryan, Sales Director, NSL Telecoms
NSL Telecoms was founded in 1996 and provides a wide range of telecoms solutions to its customers. It wanted to explore how Red Flag Alert could help in a number of areas:
After reviewing the data that NSL were already working with, we were able to develop a plan to ensure it achieved the outcome it wanted.
When mapped against the objectives for the project we were able see to see significant progress.
“We use the search tool to identify businesses in specific geographic areas, with the right number of staff, the right turnover, and a low risk of non-payment.
NSL uses Red Flag Alert to assess every new business prior to setting up a service. If the business has an element of risk, we may ask for a deposit. If the business is a high risk we are able to make a decision to continue or decline the opportunity before we have committed any products or services.
The system gives NSL the ability to set alerts relating to businesses within our customer base. If any alerts are raised, we act in a proactive manner, working with our customers to minimise any bad debt.
The system is a multi-purpose tool providing data for growth strategies and risk assessment. Now we have experienced the benefits of Red Flag Alert, we could not be without it.”
- Mark Bryan, Sales Director, NSL Telecoms
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