Customer Onboarding

Make your onboarding an asset

Give new customers the first impression they deserve when dealing with your onboarding by offering a fully branded, frictionless process

Benefits at a glance

A frictionless experience

Automate checks and increase approvals to streamline your customer journey

Reduce risk

Confirm financial stability to avoid onboarding risky businesses

Simplify compliance

Verify businesses in seconds with real-time AML and KYC checks

Seamless integration

Connect to our custom API or directly to your CRM for reduced complexity

The solution to streamline you customer onboarding

Protect your business's risk and compliance, whilst increasing customer satisfaction

‍Company credit checks

Make informed decisions by reviewing the financial stability, creditworthiness, and insolvency risk of everyone you do business with.

Our Company Credit Checks can  be automated into your digital onboarding process, allowing your customers to onboard themselves with no human interaction.

Detailed Company Credit Checks

Identify & verify individuals

Ensure you onboard your customers compliantly and prevent fraud with our industry-leading verification system.

We combine biometric data, official documents, and digital authentication to secure your business

Identify and Verify your customers

Full AML compliance with audit trail

Automatically screen individuals and businesses against global anti-money laundering (AML) databases to detect suspicious activity and mitigate the risk of financial crime.

Our digital solution allows you to run the most robust AML checks available all whilst automating your onboarding journey

Automated robust AML checks

Global government issued document verification

Configure verification flows and use industry leading identity recognition software, to verify both people and documentation.

Ensuring you can confirm the authenticity of a person and prevent identity fraud

Learn more about document verification

Full auditable PSAM's procedure

Ensure regulatory compliance and reduce risk exposure from day one by identifying politically exposed persons (PEPs), sanctioned individuals and see adverse media stories.

Our PSAM checks can be automated into your customer onboarding process to seamlessly happen with no manual data input.

See how PSAM's can protect your business

Understand the person behind the business

Determine an individual's ability to fulfil their credit commitments by assessing their past and present financial history and repayment behaviour.

Allowing you to take personal guarantees and check your employees.

Understand the person and not just the business

Onboarding in seconds 

We streamline your customer onboarding allowing you to run all credit risk and compliance checks simultaneously, allowing you to deliver a seamless experience

Reduce client drop off and create loyal customers, right from the start of their journey with you

Speak to a consultant
See Also:
See the company data you're missing
Digital transformation strategies for customer onboarding

Reduce human error and administration

There's no need for time-consuming, paper-based processes that rely on human input. We cut the hours of staff time and the risk of human error by automating your customer onboarding and streamlining your processes.

Unlock the revenue bottlenecks in your business and eliminate repetitive tasks.

Speak to an expert
See Also:
Automate your customer onboarding process
Take the pain out of customer onboarding

Seamless integration into your systems

Connect Red Flag Alert with your existing CRM to gain instant access to our data where you need it most, removing duplicate entries and improving team efficiency.

Automatically consume all of the data from your digital customer onboarding process, whilst simultaneously performing all compliance and risk checks, all directly within your CRM system.

Talk to an Integrations Expert
See Also:
Automate your processes
Company credit data that speeds up onboarding

Get the business insights you need

Instantly analyse a company's financial health with credit risk and insolvency information, ensuring you only work with companies that suit your risk appetite.

Implement a tailored customer onboarding journey that suits your business's risk strategy.

Speak to an expert
See Also:
Streamline customer onboarding in finance
Mitigate your onboarding risk

Fleetmaxx Solutions needed reliable, up-to-date financial data to support growth and make informed credit decisions when onboarding new fuel card customers

Red Flag Alert empowered Fleetmaxx Solutions to make safer, faster, and more informed decisions, transforming credit risk from a bottleneck into a strategic advantage.

Revolutionise your processes with Red Flag Alert automated onboarding

Automate Your Processes

Without Automate

  • Unsynchronised workflows
  • Inaccurate manual processes
  • Slow, resource heavy processes
  • Manual human data entry
  • Inaccurate CRM data

With Automate

  • Multiple bespoke workflows
  • Your entire process in minutes
  • Tailored automated workflows
  • Credit Risk & Complaince checks
  • Improve you customer experience
  • Fully branded to your company
  • Remain 100% compliant all the time

Connected to industry leading platforms

Helpful Resources

Report

Q4 2024 Red Flag Alert Report

Download our latest q4 report to learn about current factors affecting GDP, what the outlook is, and why insolvencies will keep rising.

Download Report
Article

Onboarding in Insurance: Build a Competitive Advantage with Red Flag Alert

In this article, we explore how Red Flag Alert helps insurers with onboarding, giving your business a competitive edge.

eBook

AML Risk Assessment Guide

Red Flag Alert's Ultimate Guide on how to perform an Anti-Money Laundering (AML) Risk Assessment.

White Paper

Complete Guide to Anti-Money Laundering Regulations

Download your free guide to anti-money regulations in 2024 including what to expect and how to stay compliant.

FAQs

Find out more about our solutions, features, and how we can support your business

How long does set up take?

The end-to-end onboarding process can take up to a few days, depending on the level of integration required. Our team will be on hand for everything you need

Can Red Flag Alert be integrated with our existing systems?

We integrate with popular CRMs like Salesforce, HubSpot, and Microsoft Dynamics, as well as other financial and risk management tools. Our team will assist in configuring the integration for your specific needs

Will training be provided for our team?

Our team will be on hand to help with whatever you need, including training sessions and demos, user guides and ongoing support

What if I need to make a change to my process?

That's no problem. You will have a dedicated account manager that will be happy to facilitate any changes being made whenever you need them. If you have an inhouse tech team, our low code environment means that they should be able to easily make any alterations if this is your preference.

Frictionless Customer Onbaording

By automating your customer onboarding you can remove customers friction and reduce drop offs, whilst speeding up your entire journey.

Credit Risk Solutions to De-Risk Your Business

Run the quickest custoemr onbaording process whilst ensuring the minumum credit risk to your orgqanisation.

Credit Risk That Works

Acquire Best Match Customers

Using our extensive company data and combining it with a unique growth score, we show you only  the companies that you need.

Your Next Ideal Customer

For our quickest response simply call us on 0808 503 4336 and speak to an expert now!