With a strong focus on risk management and an aim to double revenue by 2030
Kennedys faced slow, manual, and inconsistent onboarding processes and needed a strategic partner to help automate and unify its client onboarding across international operations
Through Red Flag Alert's cloud-first architecture, real-time monitoring, and seamless integrations, Kennedys could automate and centralise their internal processes
Kennedys’ partnership with Red Flag Alert has enabled the firm to scale efficiently and confidently toward its goal of doubling revenue by 2030 without increasing operational costs
Kennedys, a leading global law firm, embarked on an ambitious transformation programme to modernise processes, enhance data automation, and build a scalable operational foundation for global growth. As Interim CIO Andy Warren explained:
“I’m here now at Kennedys to drive the transformational change, predominently looking at how data automation and technology can really revolutionise the firm globally.”
Before partnering with Red Flag Alert, the firm faced persistent issues in its client onboarding and data management workflows. Many onboarding steps relied on manual data entry, emails, and phone calls, creating unnecessary delays before work could begin on high-priority matters. The quality of client data also varied, impacting compliance, billing accuracy, and downstream decision-making.
“The quality of data captured in the past is probably not where it should be. So we need to look at other providers to enrich that data, not only from a client retention and growth perspective, but also from how we actually do our business,” said Andy Warren, CIO at Kennedys
Managing multinational client structures added another layer of complexity, with differing regional compliance requirements and siloed data across offices. Without a centralised approach, teams spent time chasing information instead of delivering value.
Kennedys needed a solution that would bring consistency, with a focus on automating some existing internal process. Reliable data quality across its global operations was a non-negotiable, supported by a partner who could work alongside them strategically.
Kennedys partnered with Red Flag Alert to redesign its onboarding and risk management processes end-to-end. Together, they introduced a streamlined, automated workflow built on cloud-first architecture, centralised data management, and real-time KYB monitoring.
Automation replaced manual data entry by using trusted third-party data to pre-populate client information. Teams now validate rather than search for details, reducing the administrative burden and improving accuracy from the start. Warren highlighted this shift:
“We want to really revolutionise that and say: ‘Look, this is what we’ve got from the wider world. Is this correct?’ That is going to take a lot of the heavy lifting away. Services like Red Flag Alert bring us data, which we then validate and create an audit trail behind it.”
Perpetual monitoring from Red Flag Alert ensures Kennedys receives real-time updates on changes to client structures and risk profiles, strengthening compliance and risk oversight. Customisable APIs and workflows integrate seamlessly with existing internal systems across compliance, finance, and legal teams worldwide.
Throughout the transformation, the relationship centred on partnership rather than procurement. Andy Warren made this distinction clear:
“I don’t want to work with providers; I want to work with partners. We don’t refer to people like yourselves as vendors, we literally do see you as partners.”
This collaborative approach ensured that technology, data, and operational change moved forward together with shared vision and accountability.
We’ve certainly seen positive changes, and the time to onboard clients is significantly faster. The data that we get in is much cleaner.
Andy Warren
CIO at Kennedys
The impact of Kennedys’ partnership with Red Flag Alert has been wide-ranging and transformative. Onboarding times decreased significantly, allowing teams to begin work sooner and reducing administrative strain.
“We’ve certainly seen positive changes, and the time to onboard clients is significantly faster. The data that we get in is much cleaner,” said Andy Warren, CIO at Kennedys
Data quality improved markedly, ensuring compliance processes run more smoothly and billing becomes more accurate and efficient. By automating previously manual tasks, Kennedys avoided proportional increases in headcount as the firm grew. Staff who would have been absorbed into administrative roles could now focus on fee-earning work.
“We’re not having to hire people to do the onboarding. We’ve automated it, and we can bring them straight in for the litigation work at the back of it,” said Andy Warren, CIO at Kennedys
Red Flag Alert’s perpetual monitoring added greater visibility and control over risk across global client portfolios, strengthening operational resilience. Combined with cleaner data and automated processes, these improvements created a solid foundation for Kennedys’ ambitious plan to double revenue by 2030 without doubling costs. As Warren summarised:
“We can now see exactly where we are and what we’ve got to do. We can start arming our partners and our sales teams with the right information.”
The partnership between Kennedys and Red Flag Alert has redefined how the firm manages risk, compliance, and client relationships on a global scale. Through automation, perpetual monitoring, and true collaboration, Kennedys is now positioned to grow securely and operate more efficiently. They are leaders in the legal sector for data-driven transformation.
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