Credit Risk

Driving faster and smarter lending decisions

Supporting the team to make confident, data-driven decisions while also monitoring their portfolio to safeguard the company’s lending

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The Challenge

Hexa Finance needed a scalable solution to handle 500+ monthly proposals, separate quality opportunities from weak ones, and protect its lending portfolio

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The Solution

Hexa Finance chose Red Flag Alert for its simplicity, detailed insights, and monitoring tools that streamline decisions and manage risk

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The Outcome

Insights that drive growth with speed and confidence

Industry
Financial Services
Location
Newport, Wales
Solution Used
Credit Risk
Credit risk protection
The Challenge

Scaling without losing control

Hexa Finance is a fast-growing finance brokerage based in South Wales, arranging asset finance, invoice finance, business loans, and mortgages for clients across the UK. With over 500 proposals arriving each month from suppliers, accountants, solicitors, and direct customers, the team needed a way to quickly separate high-quality opportunities from those unlikely to succeed.

They needed a solution that could handle the demands of a rapidly expanding operation, one that would support the team when making confident, data-backed decisions while also providing portfolio monitoring to protect the company’s own lending.

“It wasn’t about fixing a problem,” explains Gareth Burkitt, Credit and Risk Manager. “It was about continuity, choosing the right credit reference agency for ourselves as we grew.”
The Solution

Why Hexa Finance chose Red Flag Alert

Hexa trialled Red Flag Alert alongside a leading competitor. While both provided credit data, Red Flag Alert stood out for its ease of use, richer detail, and more effective monitoring tools.

“Red Flag Alert was much easier to use, the monitoring was better, and the reports were far more in-depth,” says Gareth. “I really like the rating system, with the gold, silver, and bronze labels; it’s instantly clear.”

The team integrated Red Flag Alert directly into their proposal system, allowing staff to pull a report at the click of a button. Instant scoring means even less credit-trained colleagues can quickly understand deal quality without any additional internal delays. For more complex deals, detailed reports break down beneficial ownership, group structure, and overseas parent company strength, an invaluable feature when structuring high-value finance packages.

“The group structure breakdown is really, really in-depth — more so than the others we looked at. You can dig deep into directorships and beneficial owners, which is vital for us,” says Gareth Burkitt

Portfolio monitoring became a key benefit. Alerts for CCJs, liquidations, or score changes allow Hexa Finance to act quickly, whether that means reviewing an at-risk client or notifying suppliers so theycan support customers before problems escalate. Compliance was streamlined, with built-in two-factor ID verification helping the team meet KYC requirements.

“We range from quite a lot of different products, so it’s always different deals coming our way,” says Gareth Burkitt. “Red Flag Alert really helps us decide which customers are most likely to secure the right funding."

“Red Flag Alert was much easier to use, the monitoring was better, and the reports were far more in-depth. I really like the rating system, with the gold, silver, and bronze labels; it’s instantly clear.”

Gareth Burkitt

Credit and Risk Manager

The Outcome

The impact of speed, accuracy, and supplier confidence

The result has been faster, more consistent decision-making and stronger portfolio protection. “If someone sees a gold rating, they know it’s likely to be a good deal,” says Gareth. “That saves alot of back-and-forth and speeds up the process.”

Monitoring has strengthened supplier relationships by allowing Hexa to give feedback on deal quality, praising those who send gold-rated business and constructively challenging those with lower-qualityleads. The system’s score breakdowns have also become a training tool, helping staff understand why a deal might be higher or lower risk.

“It explains why a business got a certain score.For example, maybe their cash has gone down over five years or their borrowing’s increased. That helps staff learn credit analysis without me having to explain it every time,” Gareth notes.

Looking ahead, Hexa Finance plans to expand its offering and is confident that Red Flag Alert will continue to support its growth. “I can’t see us changing from Red Flag Alert,” Gareth concludes. “It makes sense to keep growing with the same system.”

“The detail is the most impressive thing. It saves us time, helps us choose the right funder first time, and gives us insight we just didn’t have before.”

Find out what user-friendly data solutions we can offer your business, ensuring you reduce financial risk and protect your bottom line

Credit risk protection

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