PSUK is an independent energy brokerage that helps businesses secure suitable energy and water contracts. The company wanted to enhance its value proposition to businesses and suppliers by deploying the most up-to-date business intelligence.
The company decided to put Red Flag Alert’s data at the centre of its operations. By providing rich real-time business data and expertise, Red Flag Alert has helped PSUK segment the market to drive growth, ensuring its exceptional customer service is maximised and business risk mitigated.
Hours saved every week per broker
Increase in sales conversion
Highly specific prospect lists built
“In terms of set-up, the team at Red Flag Alert was excellent – they came in and worked closely with us to make sure our data was clean, and the integration was seamless.”Ben Robert-Shaw, Head of Operations, Power Solutions
Red Flag Alert was deployed to address some key business challenges:
Let’s take a look at how PSUK utilised Red Flag Alert’s dataset within its business.
Integrating Red Flag Alert into its operations gave PSUK several benefits:
“The business intelligence is excellent; Red Flag Alert provides an excellent view on the clients we work with, which helps us to find them the best possible energy deals. From a business development perspective, our brokers are benefiting greatly from the additional information that Red Flag Alert supplies – we’re able to zero in on ideal prospects and build effective marketing lists.
In terms of set-up, the team at Red Flag Alert was excellent – they came in and worked closely with us to make sure our data was clean, and the integration was seamless.”
- Ben Robert-Shaw, Head of Operations
“Red Flag Alert has been a great help to us. We are a very customer-focused business, and we put a huge emphasis on providing exceptional customer service and finding the very best deals for our clients. At the same time, we have excellent working relationships with a large number of suppliers and focus on finding great clients for them.
Using the Red Flag Alert data has helped us further improve our customer service quality. By using data, we are better able to match clients with suppliers and when we do that everyone wins.
We’re also hearing great things from our brokers who are seeing a benefit in their day-to-day lives from the additional data Red Flag Alert provides.”
- Jeremy Taylor, Managing Director